If you are one of those (like me) spending time to send detailed /bug reports in World of Warcraft …well, I hope you are having a lot of fun.
The /bug report is a fake feature that no longer sends anything to Blizzard. Yeah, it goes right into the void and this was confirmed by both the community managers and Game Masters in the game. After an extremely creative brainstorming session they decided that the Game Masters directly report the bugs, not the players. So you need to open GM tickets and explain to them the bugs you want to report.
After the retarded answers to the PvP complains on the forums I though they reached the bottom in customer support, but they are full of resources.
The /bug command is due to be removed, and is not currently functioning. To report in-game bugs, petition a GM. To report software bugs, please email WoWTech@Blizzard.com.