In the last few days I’m commenting how horrible is still the communication between devs and players in this genre, in particular considering how the community is an important, positive resource. This is a quote from a dev of World of Warcraft:

randomguy:
guys, 50 people out of thousands is not a glaring trend. this is what some companies call acceptable losses.

tigerclaw (Blizzard dev):
Some companies might say that. We don’t like the problems indicated, and we’re working on it. Please don’t assume that if you don’t see a fix in an hour, or a day, or a week, that the issue has been dropped or forgotten. This issue is important and it is getting real attention here.

I want also to thank sturbo, the client coder, because he’s doing a wonderful work. He reads attentively the messages and always answers with extremely informative posts, explaining what he’ll do, how the client works and where he thinks the problem is.

At the end I don’t care if he’ll manage to solve everything. What is important is that I know that he’s doing his best to do so. Thanks again for not have just ignored all the messages and the discussions. You are doing an awesome work.